OUR PROCESS STONEHAVEN / 04

A lending journey built around you.

Clear guidance from our first conversation through to settlement and beyond.

Explore the journey

HOW WE WORK

At StoneHaven Finance, we believe securing finance should feel clear, structured and well supported.

From your first conversation through to settlement and beyond, we take the time to understand your circumstances, explain your options and guide you through each stage of the lending journey.

Every client is different, which is why we take a personalised approach rather than a one-size-fits-all process. While every lending journey is unique, these are the key steps you can expect when working with StoneHaven Finance.

STEP01

Start With a Conversation

Every lending journey starts with a conversation.

Give us a call, send us an enquiry or book a consultation. This first conversation is an opportunity for us to learn more about your situation, understand what you are looking to achieve and discuss how we may be able to help.

There is no pressure to proceed — it is simply the first step in understanding your finance needs.

STEP02

Understand Your Position

Before exploring lending options, we take the time to understand the bigger picture.

We look at your current financial position, income, commitments, assets, liabilities and property or business objectives, while considering what you are looking to achieve now and in the future.

Understanding the full picture helps us identify the lending considerations that may be relevant to your circumstances.

Aerial view of leafy Sydney homes and streets
STEP03

Assess Your Borrowing Capacity

With a clear understanding of your circumstances, we help assess your indicative borrowing capacity and consider how different lenders may view your application.

We consider factors such as income, expenses, existing commitments and the type of finance you are seeking.

This provides a clearer indication of the lending options that may be available and helps set realistic expectations before moving forward. Your final borrowing capacity will remain subject to lender assessment and approval.

STEP04

Explore Suitable Lender Options

Once we understand your position and requirements, we compare suitable lending options across our panel of banks and specialist lenders.

We consider factors such as lender policies, loan structures, interest rates, features and other relevant criteria.

Our role is to help you understand the differences between available options so you can make an informed decision based on your circumstances.

STEP05

Choose Your Finance Solution

With the available options clearly explained, we work with you to identify a lending solution that best aligns with your circumstances and objectives.

We take the time to explain the key features, costs and considerations of the options available, so you can make your decision with confidence.

The goal is not simply to secure a loan, but to help you choose an option that makes sense for your situation.

Contemporary home surrounded by mature trees and a green lawn
STEP06

Prepare & Submit Your Application

Once you have selected a suitable lending option, we help prepare your application and supporting documentation for submission to the lender.

We coordinate the process, keep you informed throughout the lender’s assessment and help respond to any requests for additional information.

We continue to keep you updated as the application progresses and, where approved, through to formal approval.

STEP07

Settle & Stay Connected

Settlement is an important milestone — but for us, it is not the end of the relationship.

We support you through the final stages of your lending journey and help ensure you understand what happens next.

As your circumstances and lending needs evolve, we aim to remain a finance partner you can turn to. Whether your next step is refinancing, purchasing another property, accessing equity or exploring business finance, we are here to help you navigate the lending journey as your needs change.

START WITH A CONVERSATION

Ready to take the next step?

Start with a conversation with StoneHaven Finance and let’s explore how we can support your lending journey.

Important Information

Every client’s circumstances are different. Lending approval is subject to individual assessment and lender criteria, terms and conditions. StoneHaven Finance does not guarantee loan approval or any particular lending outcome.

Contact StoneHaven Finance to discuss your circumstances and explore the finance options that may be available to you.